Privacy Policy
Effective: March 1, 2026
1. Purpose of Collecting and Using Personal Information
Flexis Inc. (hereinafter 'the Company') collects and uses personal information for the following purposes in order to provide medical appointment reservation services.
- β’Receiving and managing medical appointment reservations
- β’Customer support including reservation confirmation, modification, and cancellation
- β’Sending reservation-related notifications (email, messenger)
- β’Service usage statistics and analysis
- β’Service improvement and new service development
2. Personal Information Collected
The Company collects the following personal information for reservation services.
- β’Required: Full name (English), gender, nationality, date of birth, email, messenger type and ID
- β’Optional: Phone number
- β’Automatically collected: IP address, browser information, access time, service usage records
3. Retention and Use Period
The Company destroys personal information without delay once the purpose of collection and use has been achieved. However, information may be retained for the following periods as required by applicable laws.
- β’Reservation records: 3 years from the date of reservation (Medical Service Act)
- β’Electronic commerce records: 5 years (Electronic Commerce Act)
- β’Access logs: 3 months (Protection of Communications Secrets Act)
4. Provision of Personal Information to Third Parties
The Company does not, in principle, provide personal information to third parties. However, exceptions are made in the following cases.
- β’When the user has given prior consent
- β’Transmission of reservation details to the reserved medical institution (institution name, appointment date/time, patient information)
- β’When required by law or requested through legal procedures for investigation purposes
5. Destruction of Personal Information
The Company destroys personal information without delay when it is no longer needed, such as when the retention period has expired or the purpose of processing has been achieved.
- β’Electronic files: Permanently deleted using irreversible methods
- β’Paper documents: Shredded or incinerated
6. Rights of Users
Users may exercise the following rights at any time.
- β’Request to view personal information
- β’Request correction of errors
- β’Request deletion
- β’Request suspension of processing
- β’Rights may be exercised via email or in-service inquiry.
7. Privacy Officer
The Company has designated a Privacy Officer to oversee personal information processing and handle user complaints and remedies.
- β’Company: Flexis Inc.
- β’Email: privacy@flexis.co.kr
8. Changes to This Policy
This Privacy Policy is effective as of March 1, 2026. Any changes will be announced through in-service notices at least 7 days prior to implementation.